Type Public
Category Configuration
Subject Error log files location for Attended Windows iAgent
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Error log files location for Attended Windows iAgent



Below are the paths for the Attended and Un-Attended iAgent log files by operating system and version :

iTivity Unattended iAgent Error Log on Windows
C:\Documents and Settings\Default User\itivity_data\itivity_rc.log (2003 Server SP2)
C:\Documents and Settings\NetworkService\itivity_data\itivity_rc.log (2003 Server)
C:\Documents and Settings\LocalService\itivity_data\itivity_rc.log (WinXP)
C:\Windows\System32\config\systemprofile\itivity_data\itivity_rc.log (Win7/Win8/2008 Server)
C:\Windows\SysWOW64\config\systemprofile\itivity_data\itivity_rc.log (64 bit Win7/Win8/2008 Server)
iTivity Attended iAgent Error Log on Windows
C:\Users\[username]\itivity_data\itivity_od.log [2008 Server, Windows 7]
C:\Documents and Settings\[username]\itivity_data\itivity_od.log

iTivity Live Support iAgent Error Log on Windows
C:\Documents and Settings\Default User\itivity_data\itivity_od.log (2003 Server)
C:\Documents and Settings\NetworkService\itivity_data\itivity_od.log (2003 Server)
C:\Documents and Settings\LocalService\itivity_data\itivity_od.log (WinXP)
C:\Windows\System32\config\systemprofile\itivity_data\itivity_od.log (Win7/Win8/2008 Server)

iTivity Unattended iAgent Error Log on Linux or Unix
/var/log/iAgent.log
/usr/adm/iAgent.log

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